Spotlight on patient care

Spotlight on patient care

UF CARES named a Medical Home

The UF Center for HIV/AIDS Research, Education and Service is the first HIV program in the state to receive an elite Medical Home recognition from a national health care quality agency. UF CARES received Level 3 Patient-Centered Medical Home recognition from the National Committee for Quality Assurance. The Patient-Centered Medical Home model encourages partnerships between individual patients and their personal physicians and, when appropriate, the patient’s family. Care is facilitated by registries, information technology, health information exchange and other means to assure that patients get the indicated care when and where they need and want it, in a culturally and linguistically appropriate manner.

“Highest quality of service to our patients, be it in patient care or research, is the goal of the UF CARES team,” said Mobeen H. Rathore, M.B.B.S., a professor of pediatrics in the UF College of Medicine-Jacksonville and director of UF CARES. “Our focus is always outstanding patient satisfaction but even more important is excellent outcomes. This honor is the recognition of UF CARES team’s commitment to this basic philosophy.” — Matt Galnor

What’s your promise?

A year has passed since the I Promise initiative was launched on the Gainesville and Jacksonville campuses. To celebrate, we asked employees to submit their promises during Patient Safety and Quality Week for a chance to win a basketball autographed by Billy Donovan. The winner was Melinda Milla, a staffing associate for Shands at UF whose promise is to staff units better every time she works in central staffing. Other promises shared during the event included:

“I promise to pick up trash when I see it on the floors and to keep Shands clean.”

— Girdia Williams, a record analyst at Shands at UF

“I promise to serve all my patients with quality care and treatment.”

— Tosheibe Montgomery, a sonographer at the Malcom Randall Veterans Affairs Medical Center.

For more information about I Promise, please visit